Information

Deliveries

Delivery Costs and Arrangements. A choice of delivery and costs are displayed at the checkout. Should you require special arrangements for delivery please add these at the checkout. We cannot be held responsible if the delivery is late due to a third party. We use the Post Offices First Class Post for all of our deliveries, unless otherwise stated or requested by you. If you requires an alternative to the standard delivery please contact Fabulosew Ltd for a friendly quote, before completing the order.

Returns

Please refer our Terms and Conditions, ‘ Cancellation Rights, How to Cancel and Faulty Goods’.

Environmental Policy

Paper comes from trees. Whilst our paper is not recycled, the fact that it is so lightweight means that more patterns can be printed from the same volume of trees. A tonne of 90gsm ( grams per square meter ) paper can print 12,025 Ogden Camis (it’s a single A0 pattern) whereas a tonne of our 20gsm paper can print 56,960 Ogden Camis. If you were to print the Ogden on A4 paper, it would take 20 sheets. If you print on 90gsm paper, you would only get 8,907 Ogden Camis from a tonne because of the overlapping margins.

Terms and Conditions

Please read carefully before placing an order. By ordering from us you agree to be bound by these terms and conditions. You must be legally capable of entering into a binding contract and you must be over 18 years of age. You must be resident of the UK..

 Our Obligations. We are required to provide you with specific information related to your rights and our obligations under a distance selling contract, these are contained within these terms and conditions and the website where indicated. We are required to provide our identity, description of the product or service, price, delivery costs, arrangements for delivery, performance and payment, cancellation rights, cost of communication (for e.g. premium rate telephone line), period of validity of offer, information regarding substitute products.

 Our Identity. Fabulosew Ltd, 7 Curtis Road, Shrivenham, Oxfordshire, SN6 8AY. Company Registration 12750472

 Description of the Product or Service. This is contained in the item description on the website and at checkout.

 Price. This is contained in the item description on the website and at checkout.

 Delivery Costs and Arrangements. A choice of delivery and costs are displayed at the checkout. Should you require special arrangements for delivery please add these at the checkout. We cannot be held responsible if the delivery is late due to a third party. We use the Post Offices First Class Post for all of our deliveries, unless otherwise stated or requested by you. If you requires an alternative to the standard delivery please contact Fabulosew Ltd for a friendly quote, before completing the order.

 Performance and Payment. We aim to dispatch goods within 24 hours depending on the time the order was placed. Payment can be made using credit/ debit card or Bank Transfer, at the time of ordering. We will not be liable for any failure to perform or delay in performance due to an event outside our reasonable control. We cannot be responsible for the quality of information received, however we will check printings before they are dispatched for quality.

 Cancellation Rights. One of the most important implications of the distance selling regulations is a cooling off period of 7 working days during which you have the right to cancel and get a full refund. We ‘Fabulosew Ltd’ must provide you with details of your cancellation rights, any duty to return the goods should you cancel, and whether you will have to pay for this. In return, you must provide notice of cancellation in writing, which this must be posted, left at, faxed or emailed to our business address no later than 7 working days after receipt of goods.

We must then reimburse you within 30 days without charge (unless you have been expressly informed that you will be liable for a charge). You can not cancel an order once we have started to print your order if you change your mind prior to this we will give a refund less charges charged to us by credit card providers.

 How to Cancel. If you wish to cancel your order please send an email within 7 days of receipt of goods to fabulosewuk@hotmail.com stating the reasons for the cancellation, this may help us develop our website. We require you to return the goods at your expense and on receipt of these will then refund you the full amount within 30 days.

 Faulty Goods. If the product/s are faulty then we will issue a full refund but you must return the goods to us, so that if necessary we can return them to the supplier. You are under a duty of care for the goods and they should be protected and not used in any way.

Defects in delivered goods must be reported to us within 3 days of receipt and slight deviations in colour will not be seen as defects. Our liability for any product is limited to the price of that product. If part of the delivery has defects, this will not authorise the customer to object to the whole order.

 Cost of Communication. The cost of communication is to a standard BT line.

 Validity of Any Offers. Offers will be clearly stated on the item description of home page of our website.

 Substituted Products. We do not substitute products.

By agreeing to these terms and conditions and all other express and implied terms of contract shall be governed and construed in accordance with the laws of England and the parties agree to submit to the jurisdiction of the courts of England and Wales.

Privacy Policy

Our site contains links to other sites. These third party sites have separate data collection and privacy policies which you should review before providing information on these other sites. We are not responsible for the privacy practices of these other sites.

Security to help prevent unauthorised access, maintain data accuracy and ensure the appropriate use of information, we have put in place customary physical, electronic and managerial procedures to assist in safeguarding and securing the information we collect on-line. IP Addresses and Cookies – We may use your IP address to help diagnose problems with our server and to administer our site.

Personal Data

Required Information

To open an on-line Fabulosew Ltd account, you must provide your name, address, phone number, and email address. In order to make certain payments through Stripe you must provide credit card, debit card (at point of purchase only)information. For Fabulosew Ltd accounts we also ask you to choose a different security questions to answer (such as your mother’s maiden name or your pet’s name). This required information is necessary for us to process transactions, issue a new password if you forget or lose your password, protect you against credit card fraud and current account fraud, and to contact you should the need arise in administering your account. This data will be held on secure servers only accessible by Administrators of the Corporate account.

We might also require other commercial and/or identification information if you send certain high-value transactions or high overall payment volumes through Stripe or as is otherwise required in order for us to comply with our anti-money laundering obligations.

What information do we collect?

This section of our Privacy Policy describes the categories of information collected by Fabulosew Ltd, whether collected automatically, or provided voluntarily by you.

Information collected automatically:

your IP address
• the internet browser and device you use
• data passed through applications you may download via our website
• the date and time you visit, and how you use our website and access its content
• if you place any orders, your purchase and payment history

Information you provide when you create an account or make a purchase:

name
• contact details (such as e-mail address, physical address, telephone numbers)

password (if setting up an account)
• payment information (such as credit card or bank account details)

Information you provide when you personalise a product

When you personalise a product on our website, you may provide text or images that contain personal information, such contact details.

Information you provide if you write a review, enter a contest or contact Customer Care

If you provide any additional personal information when reviewing a product, our processing of all such information is governed by the applicable Ratings and Reviews terms and conditions. Please note that reviews posted on our website are public, so only include information you are comfortable being shared publicly.
When you enter a contest or prize drawing, you may share information about and we may publicly disclose that information if you are the winner.
You may also provide personal information when you contact our Customer Care agents.
You have the option not to provide personal information. However, doing so may prevent you from using some of our website features or placing orders for our products. Similarly, if you decline to let us place certain cookies on your device, our website will only have limited functionality (see more information about cookies below).
The website is not meant for use by children under the age of sixteen and children under that age are prohibited from creating an account or otherwise providing their personal information.

Google

We might use Google Analytics in the future to gather website use information, but don’t at the moment. For further details, please see Google’s privacy policy.

Why do we collect this information?

We use the information that we collect about you for the following purposes:
• fulfil your order and provide related customer service;
• maintain, improve, and administer our website,
• inform you about products and services that might be of interest to you,
• provide co-branded offers with our partners,
• improve or personalize your on-line experience, our services, and our communications with you,
• identify and prevent fraud,
• enhance the security of our network and information systems,
• better understand how visitors use our website, and to determine the effectiveness of promotional campaigns and advertising.

Who has access to your information?

We limit access to your information to employees who have a need to use the information and are obligated to protect that information and keep it confidential.

We may transfer your information to countries outside of the European Union and Switzerland, including to the United States. To the extent we transfer your information outside of the European Union or Switzerland, that transfer is governed by an agreement incorporating the standard contractual clauses in accordance with Article 46 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”).

We may also provide the information we collect about you to other companies, who may process the information on our behalf, including companies that assist us with:
• Fulfilling or delivering your order
• Storing and securing data
• Processing payments
• Marketing, analytic, and fraud detection activities; or
• Customer service

We may also share the information as required or permitted by law, such as when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect our rights or property or those of others.
Finally, we may provide your information to one or more third parties in the event of a merger, acquisition, or corporate reorganization involving us.

How long do we keep your information?

We only retain your personal information for as long as is necessary for the purpose for which it is provided or because we are legally required to do so.

What rights do you have to access and control the use of your information?

You have the right to
• access your personal information
• unsubscribe from marketing or withdraw any specific consents you gave us
• request a copy of the personal information that is being processed by us
• have errors in your personal information corrected
• have your personal information deleted (or altered so that you are not identifiable) or to restrict the ways in which we use your information – but in either case, only under specific circumstances prescribed by law
• lodge a complaint with your local data protection authority

Credit Card / Debit Card Information

Fabulosew Ltd does not store your personal card information outside of the transaction completed on-line. No information is retained or used beyond the point of transaction. No credit card data is stored or transmitted on non secure systems.

Information Security

Fabulosew Ltd is committed to handling your customer information with high standards of information security. We use computer safeguards such as firewalls and data encryption, and we authorise access to personal information only for those employees who require it to fulfil their job responsibilities.

We do not store credit card details nor do we share customer financial details with any 3rd parties.